KernelSphere Technologies LLC (“KernelSphere”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit www.kernelspheretech.com and related pages, contact us, request a quote, or apply for a position.
By using our website, you agree to the practices described in this policy. If you do not agree, please do not use the site or submit personal information through our forms.
1. Who we are
KernelSphere Technologies LLC is a system integrator and IT solutions provider operating in the United Arab Emirates and the Kingdom of Saudi Arabia.
- Company: KernelSphere Technologies LLC
- Location: Dubai, United Arab Emirates
- Email: info@kernelspheretech.com
- Phone: +971 50 251 1441 (UAE) | +966 55 266 1388 (KSA)
2. Information we collect
Information you provide
We may collect personal information that you voluntarily submit, including:
- Contact and quote requests: name, company name, email address, phone number, subject, and message content.
- Career applications: name, email address, phone number, position of interest, optional message, and résumé/CV files (PDF, DOC, or DOCX).
- General enquiries: any information you choose to include in emails or phone conversations with our team.
Information collected automatically
When you browse our website, we or our hosting and analytics providers may automatically collect limited technical data, such as:
- IP address, browser type, device type, and operating system
- Pages viewed, referring URL, and approximate date/time of access
- Cookie and similar technology data as described in the Cookies section below
3. How we use your information
We use personal information for legitimate business purposes, including to:
- Respond to enquiries, quote requests, and support requests
- Process and evaluate job applications
- Communicate with you about products, services, projects, or opportunities you have expressed interest in
- Operate, maintain, secure, and improve our website
- Comply with applicable laws, regulations, and legal process
- Protect our rights, property, users, and the public
We do not sell your personal information to third parties.
4. Legal basis for processing
Depending on your location and the context of our interaction, we process personal information based on one or more of the following:
- Your consent (for example, when you submit a form or upload a résumé)
- Performance of a contract or steps taken at your request before entering a contract
- Our legitimate interests in operating our business and communicating with prospective customers, partners, and applicants
- Compliance with legal obligations
5. How we share information
We may share personal information only as necessary and with appropriate safeguards:
- Internal teams: sales, operations, HR, and management staff who need the information to respond to your request.
- Service providers: email delivery (e.g. Microsoft 365 SMTP), website hosting, and IT infrastructure providers that process data on our behalf under contractual obligations.
- Embedded content: third-party services such as Google Maps may collect information according to their own privacy policies when you interact with embedded maps on our contact page.
- Legal requirements: regulators, courts, or law enforcement when required by applicable law or to protect rights and safety.
- Business transfers: in connection with a merger, acquisition, or sale of assets, subject to appropriate confidentiality protections.
6. Cookies and similar technologies
We use cookies and similar technologies on our website. Essential cookies remember your preferences; optional cookies may be used for analytics and embedded third-party content such as Google Maps. Full details, including how to manage your choices, are in our Cookie Policy.
7. Data retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.
- Enquiry and quote records are typically retained while an active business relationship exists and for a reasonable period thereafter.
- Job applications and résumés are retained for recruitment purposes and may be kept for future suitable roles with your consent or as permitted by law.
- Server and security logs may be retained for a limited period for troubleshooting and protection.
8. Data security
We implement reasonable administrative, technical, and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. International transfers
KernelSphere operates in the UAE and KSA and may use service providers located in other countries. Where personal information is transferred internationally, we take steps to ensure appropriate safeguards are in place consistent with applicable data protection requirements.
10. Your rights
Depending on applicable law (including UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and, where relevant, GDPR for individuals in the EEA), you may have rights to:
- Access personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your information, subject to legal exceptions
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- Lodge a complaint with a competent data protection authority
To exercise these rights, contact us at info@kernelspheretech.com. We may need to verify your identity before responding.
11. Children’s privacy
Our website and services are directed at businesses and professionals. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us so we can delete it.
12. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal information.
13. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent revision. Material changes will be posted on this page. Continued use of the website after changes constitutes acceptance of the updated policy.
14. Contact us
If you have questions about this Privacy Policy or our data practices, please contact:
- Email: info@kernelspheretech.com
- HR / careers privacy: hr@kernelspheretech.com
- Phone: +971 50 251 1441
See also our Terms & Conditions.